Ticket Attachments

Adding attachments is useful for providing more information about an issue. Attachments must be a JPG, PDF or PNG under 25MB in size.

To add an attachment:

  1. Open the ticket that needs to be updated.
  2. Click on the paper clip icon to open a file browser.
  3. Locate a file (.jpg, .pdf, or .png) to upload and click Open.
  4. The ticket will automatically update to include the attachment.

Updated June 2, 2023

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